Skip to content
AI Sense

Voice AI and Conversational Assistants

Voice assistants people are happy to talk to.

Voice and chat assistants that answer customers naturally on phone, web and WhatsApp.

Book a Strategy CallSee how we work

The problem

Why this matters

Callers hang up on slow, robotic phone systems. A good voice assistant answers at once, understands interruptions and accents, and completes the request.

A voice assistant has to do three things at once: understand speech in real time, decide what to say, and answer quickly enough to feel like a conversation. A slow or robotic reply loses the caller.

We build the full voice pipeline, from phone line or microphone to speech recognition, the AI that decides, and the voice that answers, and we tune it on real calls before launch.

How it works

How it works, step by step

  1. 1

    Listen

    Speech is turned into text as the person talks, and the system detects when they have finished.

  2. 2

    Decide

    An AI agent works out the answer, using your knowledge base and business systems.

  3. 3

    Speak

    The reply is spoken back while it is still being written, so there is no long silence.

  4. 4

    Handle interruptions

    If the caller cuts in, the assistant stops and listens, like a person would.

What we build

Voice AI and Conversational Assistants: what is included

  • 01

    Inbound call assistants

  • 02

    Outbound reminder and follow-up calls

  • 03

    Multilingual voice and chat assistants

  • 04

    Web, mobile and kiosk voice interfaces

  • 05

    Assistants on WhatsApp and web chat

  • 06

    Handover to human staff with the full transcript

Use cases

Where it is used

  • Appointment booking and rescheduling
  • Order status and tracking
  • Lead capture and qualification
  • Front-desk and concierge help
  • Payment and renewal reminders
  • After-hours support

What you receive

  • A live assistant on your phone number or app
  • Call recordings, transcripts and a quality dashboard
  • The conversation design document
  • A tuning plan for the first 90 days

Technology

  • Speech-to-text
  • Text-to-speech
  • LLM reasoning
  • SIP telephony
  • WebRTC
  • Turn detection
  • Interruption handling

How the work runs

A clear path with a decision point at every step

  1. 01

    Discover

    A free call to understand your goal, users, data and constraints, followed by a short written summary.

  2. 02

    Assess

    A review of your data, systems and any existing prototype, ending in a plan with scope, price and timeline.

  3. 03

    Pilot

    One workflow built end to end and released to real users.

  4. 04

    Build

    The full system, delivered in two-week cycles with a demo at the end of each.

  5. 05

    Run

    Monitoring, support, upgrades and steady improvement on a monthly plan.

Pricing

Clear scopes. Starting prices you can plan around.

  • Discovery call

    Free

    30 minutes

    A first look at your idea or system and a clear next step.

  • Readiness Assessment

    From $3,000

    1 to 2 weeks

    A review of your data, systems and any prototype, ending in a fixed-price plan. Credited in full if you build with us within 60 days.

  • AI Pilot

    From $8,000

    4 to 6 weeks

    One workflow built end to end and live with real users.

  • AI Production Build

    From $18,000

    10 to 18 weeks

    A complete AI system in production, in your accounts.

  • Software Build

    From $12,000

    6 to 14 weeks

    Web, mobile and backend products, starting with an assessment.

  • Managed Services

    From $2,000 a month

    3-month minimum

    Monitoring, fixes, upgrades and improvement after launch.

  • Prices in US dollars. A fixed quote follows the assessment.
  • AI model and cloud costs are billed to your own accounts, and we estimate them up front.

Questions

What buyers ask us

How natural does a voice assistant sound?

We tune for short response delays and natural turn-taking, and you approve the voice before launch.

What happens when the assistant cannot help?

It transfers to a person and passes on everything said so far.

Can it work in more than one language?

Yes. We test each language with speakers from your own customer base before launch.

Can it make outbound calls?

Yes, for reminders, confirmations and follow-ups, within the calling rules of your market.

Can the assistant have a face?

Yes. See our AI Avatars and Voice Agents service for assistants with a custom 3D avatar.

Related services

Often built together

Your AI future starts now.

Tell us what you want to build. The first 30-minute call is free.

Book a Strategy Call